Terms & Conditions

Who this site is for

This website is built for business buyers — brand owners, distributors, procurement teams, and wholesale buyers evaluating VOVOHO for private label or OEM/ODM adult wellness manufacturing. It is not a consumer retail platform and no checkout or payment is accepted through this site.

All pricing, lead times, MOQ, and configuration information shown here is indicative. Confirmed details are delivered through written sales communication.

Quotations are not binding contracts

A formal quotation is prepared after reviewing your product requirements, order quantity, customization scope, and shipping destination. A quotation becomes a confirmed order only after both parties agree the commercial terms in writing — including product model, quantity, unit price, packaging, payment terms, and lead time.

Submitting an inquiry form, sending an email, or requesting a catalog does not create an order or any obligation on either side. It opens a sales conversation.

Sample approval and bulk production

Sample approval is your written confirmation that the product, packaging, logo, materials, and quality standard are acceptable before mass production begins. VOVOHO will not start bulk production without this confirmation unless otherwise agreed in writing.

Changes requested after bulk production has started may affect cost, lead time, or material availability. Review samples carefully — issues visible at sample stage that are raised after bulk approval may be treated as buyer-side changes rather than manufacturing defects.

Customization and intellectual property

When you submit logos, brand names, packaging designs, artwork, or product briefs, you confirm you have the rights to use them commercially. VOVOHO will not knowingly reproduce third-party intellectual property and may decline production requests that appear to infringe registered trademarks or create unreasonable legal exposure for either party.

Destination market compliance

Adult wellness products are regulated differently in each country. You are responsible for verifying that product specifications, claims, labeling, packaging text, certifications, and import documentation meet your destination market's requirements.

VOVOHO can provide manufacturing support and documentation, but compliance decisions — including what is legal to import, sell, claim, and label — remain the buyer's responsibility.

Production tolerances

Bulk production involves reasonable tolerances in color, print registration, material texture, and dimensions. These are normal manufacturing realities.

If your specification requires tighter tolerances — for example for regulated packaging, device assembly, or retail chain compliance — state these requirements in writing before sampling so they can be documented and agreed before production begins.

Payment and production milestones

Payment terms are confirmed in writing before production begins. Production scheduling, material purchasing, sample making, mold discussion, packaging procurement, and shipment preparation may each depend on agreed milestones such as deposit receipt, artwork approval, or sample sign-off.

Production does not advance past each milestone until it is confirmed — this protects both sides.

Limitation of liability

VOVOHO's liability in connection with any B2B order is limited to the confirmed purchase price of the goods in question. We are not liable for indirect losses, lost profits, business interruption, or downstream market consequences arising from product delays, specification changes, or import issues outside our direct control.

Website content — including blog guides, buyer checklists, and category pages — is for general sourcing reference and does not replace signed contracts, formal quotations, or professional legal and compliance advice.

Updates to these terms

VOVOHO may update these terms as the business grows. Continued use of this website or sales communication means you accept the current published version.